The Philippines’ Business Process Outsourcing Industry through COVID-19 (2022)
Book Chapter
(2022). The Philippines’ Business Process Outsourcing Industry through COVID-19. In Covid-19 in Southeast Asia Insights for a Post-Pandemic World. https://doi.org/10.31389/lsepress.cov

The Philippines’ Business Process Outsourcing Industry through COVID-19 (2022)
Book Chapter
(2022). The Philippines’ Business Process Outsourcing Industry through COVID-19. In Covid-19 in Southeast Asia Insights for a Post-Pandemic World. https://doi.org/10.31389/lsepress.cov

In 2019, the business process outsourcing (BPO) industry was the second largest contributor to the Philippines’ economy, providing US$26 billion to the Philippine economy in 2019 (Rosales 2020) and employing at least 1.3 million people in over 1,000... Read More about The Philippines’ Business Process Outsourcing Industry through COVID-19.