"You're not going anywhere" Employee Retention, Symbolic Violence and the Experience of Participation and the Structuring of Subordination in a UK-based Call Centre (2015)
Journal Article
(2015). "You're not going anywhere" Employee Retention, Symbolic Violence and the Experience of Participation and the Structuring of Subordination in a UK-based Call Centre. Sociological Review, 801-819. https://doi.org/10.1111/1467-954x.12312

This article explores practices that produce and reproduce domination in and through organizational hierarchies and shows how high levels of employee turnover were managed within a UK-based call centre through the use of culturally bound employment p... Read More about "You're not going anywhere" Employee Retention, Symbolic Violence and the Experience of Participation and the Structuring of Subordination in a UK-based Call Centre.

The Kill Programme: an ethnographic study of the Dirty Work of meat inspectors in a slaughterhouse (2015)
Journal Article
(2015). The Kill Programme: an ethnographic study of the Dirty Work of meat inspectors in a slaughterhouse. New Technology, Work and Employment, 95-108. https://doi.org/10.1111/ntwe.12046

It has been argued that ‘dirty work’ is characterised by strong occupational and workgroup cultures. This literature has mainly focused on direct workers, but this article largely attends to indirect ‘dirty’ workers, specifically meat inspectors, thr... Read More about The Kill Programme: an ethnographic study of the Dirty Work of meat inspectors in a slaughterhouse.

Exploring the Role of HR Practitioners in Pursuit of Organizational Effectiveness in Higher Education Institutions (2015)
Journal Article
(2015). Exploring the Role of HR Practitioners in Pursuit of Organizational Effectiveness in Higher Education Institutions. Journal of Change Management, 210-230. https://doi.org/10.1080/14697017.2015.1045539

This paper focuses on how human resource (HR) professionals view their role in contributing to organizational effectiveness (OE) in the higher education (HE) sector. Drawing on interview and documentary data, we trace how rival definitions of OE rela... Read More about Exploring the Role of HR Practitioners in Pursuit of Organizational Effectiveness in Higher Education Institutions.

Brands at Work: The Search for Meaning in Mundane Work (2015)
Journal Article
(2015). Brands at Work: The Search for Meaning in Mundane Work. Organization Studies, 29 - 53. https://doi.org/10.1177/0170840614553382

Brand scholarship traditionally resides within the marketing literature and focuses on organizations’ external relationships with customers. However, increasing critical attention in organization studies has focused on the brand in order to understan... Read More about Brands at Work: The Search for Meaning in Mundane Work.