“Free Text Is Essentially the Enemy of What We’re Trying to Achieve”: The Framing of a National Vision for Delivering Digital Police Contact (2024)
Journal Article
Wells, H., Andrews, W., Clayton, E., Bradford, B., Aston, E. V., & O’Neill, M. (2024). “Free Text Is Essentially the Enemy of What We’re Trying to Achieve”: The Framing of a National Vision for Delivering Digital Police Contact. European Journal of Policing Studies, 7(1-2), 14-35. https://doi.org/10.5553/ejps.000017

Police organizations in England and Wales, as in many other contexts, are increasingly shifting crime reporting and other public-facing contact online. In this article, we explore the beliefs, motivations and objectives of those tasked with “deliveri... Read More about “Free Text Is Essentially the Enemy of What We’re Trying to Achieve”: The Framing of a National Vision for Delivering Digital Police Contact.