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Outputs (5)

'Girls Who Do Boys Like They're Girls'? Exploring the Role of Gender in the Junior Management of Contemporary Service Work (2009)
Journal Article

This article attempts to explain the clustering of women managers at junior managerial grades in the service sector by focusing on the structuring and organization of work in a call centre. The article is based on an ethnography of an organization an... Read More about 'Girls Who Do Boys Like They're Girls'? Exploring the Role of Gender in the Junior Management of Contemporary Service Work.

Solving the Labour Problem Among Professional Workers in the UK Public Sector: Organisation Change and Performance Management (2009)
Journal Article

This paper draws together evidence from across the UK public services to present an analysis of public sector organisational change that has been observed and experienced since the 1980s. The argument is that the pattern of persistent change, package... Read More about Solving the Labour Problem Among Professional Workers in the UK Public Sector: Organisation Change and Performance Management.

Between a Rock and a Hard Place: Exploring Women's Experience of Participation and Progress in ManagerialCareers (2009)
Journal Article

Purpose The growth of women in management has been argued to offer a route to reduce organizational and social inequality. The purpose of this paper is to explore the careers and experiences of female managers from a variety of organizations operati... Read More about Between a Rock and a Hard Place: Exploring Women's Experience of Participation and Progress in ManagerialCareers.