Yefei Yang
Leveraging selected operational improvement practices to achieve both efficiency and creativity: A multi-level study in frontline service operations
Yang, Yefei; Lee, Peter K.C.; Cheng, T.C. Edwin
Authors
Peter K.C. Lee
T.C. Edwin Cheng
Citation
Yang, Y., Lee, P. K., & Cheng, T. E. (2017). Leveraging selected operational improvement practices to achieve both efficiency and creativity: A multi-level study in frontline service operations. International Journal of Production Economics, 191, 298-310. https://doi.org/10.1016/j.ijpe.2017.06.023
| Journal Article Type | Article |
|---|---|
| Acceptance Date | Jun 17, 2017 |
| Online Publication Date | Jun 20, 2017 |
| Publication Date | 2017-09 |
| Deposit Date | Jun 1, 2023 |
| Journal | International Journal of Production Economics |
| Print ISSN | 0925-5273 |
| Publisher | Elsevier |
| Peer Reviewed | Peer Reviewed |
| Volume | 191 |
| Pages | 298-310 |
| DOI | https://doi.org/10.1016/j.ijpe.2017.06.023 |
| Keywords | Industrial and Manufacturing Engineering; Management Science and Operations Research; Economics and Econometrics; General Business, Management and Accounting |
| Additional Information | This article is maintained by: Elsevier; Article Title: Leveraging selected operational improvement practices to achieve both efficiency and creativity: A multi-level study in frontline service operations; Journal Title: International Journal of Production Economics; CrossRef DOI link to publisher maintained version: https://doi.org/10.1016/j.ijpe.2017.06.023; Content Type: article; Copyright: © 2017 Elsevier B.V. All rights reserved. |
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