Team attributes and performance of operational service teams: An empirical taxonomy development
(2012)
Journal Article
Lee, P. K., To, W., & Yu, B. T. (2013). Team attributes and performance of operational service teams: An empirical taxonomy development. International Journal of Production Economics, 142(1), 51-60. https://doi.org/10.1016/j.ijpe.2012.05.005
Teams have been regarded as an integral element of a number of operations management (OM) strategies and many of their related concepts such as group dynamics and people issues are considered important for knowledge of behavioral operations. In pract... Read More about Team attributes and performance of operational service teams: An empirical taxonomy development.