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Is it really “panic buying”? Public perceptions and experiences of extra buying at the onset of the COVID-19 pandemic

Vestergren, Sara; Stott, Clifford

Is it really “panic buying”? Public perceptions and experiences of extra buying at the onset of the COVID-19 pandemic Thumbnail


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Contributors

Mumtaz Alam
Editor

Abstract

Shopping behaviour in response to extreme events is often characterized as "panic buying" which connotes irrationality and loss of control. However, "panic buying" has been criticized for attributing shopping behaviour to people's alleged psychological frailty while ignoring other psychological and structural factors that might be at play. We report a qualitative exploration of the experiences and understandings of shopping behaviour of members of the public at the onset of the COVID-19 pandemic. Through a thematic analysis of semi-structured interviews with 23 participants, we developed three themes. The first theme addresses people's understandings of "panic buying". When participants referred to "panic buying" they meant observed product shortages (rather than the underlying psychological processes that can lead to such behaviours), preparedness behaviours, or emotions such as fear and worry. The second theme focuses on the influence of the media and other people's behaviour in shaping subsequent shopping behaviours. The third theme addresses the meaningful motivations behind increased shopping, which participants described in terms of preparedness; some participants reported increased shopping behaviours as a response to other people stockpiling, to reduce their trips to supermarkets, or to prepare for product shortages and longer stays at home. Overall, despite frequently using the term 'panic', the irrationalist connotations of "panic buying" were largely absent from participants' accounts. Thus, "panic buying" is not a useful concept and should not be used as it constructs expected responses to threat as irrational or pathological. It can also facilitate such behaviours, creating a self-fulfilling prophecy.

Citation

Vestergren, S., & Stott, C. (2022). Is it really “panic buying”? Public perceptions and experiences of extra buying at the onset of the COVID-19 pandemic. PloS one, 17(2), Article e0264618. https://doi.org/10.1371/journal.pone.0264618

Journal Article Type Article
Acceptance Date Feb 14, 2022
Online Publication Date Feb 25, 2022
Publication Date Feb 25, 2022
Publicly Available Date May 30, 2023
Journal PLOS ONE
Print ISSN 1932-6203
Publisher Public Library of Science
Peer Reviewed Peer Reviewed
Volume 17
Issue 2
Article Number e0264618
DOI https://doi.org/10.1371/journal.pone.0264618
Publisher URL https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0264618

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