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Virtual patient educational programme to teach counselling to clinical pharmacists: development and proof of concept

Richardson, Charlotte Lucy; Chapman, Stephen; White, Simon

Authors

Charlotte Lucy Richardson

Stephen Chapman



Abstract

Pharmacist–patient counselling can benefit patients and optimise care, but appropriate training is required. A virtual patient (VP) tool to teach pharmacists non-vitamin K oral anticoagulant counselling was developed; the VP may be used for continuing professional development. The objective was to develop and show proof of concept of the VP. A cyclic development approach was adopted whereby the client, developers and a steering group informed VP design, content and aesthetic. This included formal and informal evaluation; ethical approval was not required. The VP received varied feedback. Positive feedback concerned the technology and the high-standard of animations. Negative elements concerned international VP use and differences in practice, also technological comments, regarding VP delivery and usability on various electronic devices. The VP was reported to be ‘valuable’ and realistic with high-quality animations. The steering group commented on VP’s clinical appropriateness, cultural relevance and usability. Areas highlighted for improvement were rectified during development, including the incorporation of printable feedback. European considerations concerned differences in culture and practice. The development process successfully developed the VP and the proof of the concept was demonstrated. This will inform future VP development; a large-scale VP evaluation is underway.

Citation

Richardson, C. L., Chapman, S., & White, S. (2019). Virtual patient educational programme to teach counselling to clinical pharmacists: development and proof of concept. BMJ Simulation and Technology Enhanced Learning, 5(3), 167-169. https://doi.org/10.1136/bmjstel-2018-000352

Journal Article Type Article
Online Publication Date Jun 15, 2018
Publication Date 2019-07
Deposit Date Nov 7, 2023
Journal BMJ Simulation and Technology Enhanced Learning
Print ISSN 2056-6697
Publisher BMJ Publishing Group
Peer Reviewed Peer Reviewed
Volume 5
Issue 3
Pages 167-169
DOI https://doi.org/10.1136/bmjstel-2018-000352
Keywords Health Informatics; Education; Modeling and Simulation
Publisher URL https://access.portico.org/Portico/auView?auId=ark%253A%252F27927%252Fphzpshjhqb7&auViewType1=HTML
Related Public URLs https://access.portico.org/Portico/auView?auId=ark%253A%252F27927%252Fphzpshjhqb7&auViewType1=PDF

https://access.portico.org/Portico/auListView?cs=ISSN_20566697_1218&content=E-Journal%2520Content&loviLabel=v.%25205%252C%2520n.%25203

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8936846/