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Exploring the Changes and Challenges of COVID-19 in Adult Safeguarding Practice: Qualitative Findings from a Mixed-Methods Project

Pritchard-Jones, Laura; Mehmi, Monique; Eccleston-Turner, Mark; Brammer, Alison


Monique Mehmi

Mark Eccleston-Turner


Purpose: The purpose of this paper is to present findings from a mixed methods study on the impact COVID-19 has had on adult safeguarding. The research sought to explore the challenges and opportunities presented by COVID-19 to both frontline and non-frontline professionals working in adult safeguarding.

Design/methodology/approach: A mixed-methods project was undertaken comprising a literature review, survey, semi-structured interviews, and a small number of Freedom of Information requests. This paper presents the findings predominantly from the survey and interviews.

Findings: Unsurprisingly, COVID-19 has presented a variety of challenges for professionals working in adult safeguarding. The themes that occurred most often were the day-to-day changes and challenges, relationships across sectors, information, and navigating the ethical questions in safeguarding.

Originality/value: The findings represent the first focused qualitative mixed-method study aimed at understanding more about the impact the pandemic has had on adult safeguarding, through the eyes of those professionals working in that field.

Journal Article Type Article
Acceptance Date Apr 6, 2022
Online Publication Date Jun 20, 2022
Publication Date Oct 20, 2022
Journal Journal of Adult Protection
Print ISSN 1466-8203
Publisher Emerald
Volume 24
Issue 3/4
Pages 132-148
Keywords Safeguarding; Practice; Nursing; Social work; COVID-19; Pandemic
Publisher URL