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GHG emissions from electricity consumption: A case study of Hong Kong from 2002 to 2015 and trends to 2030 (2017)
Journal Article
To, W., & Lee, P. K. (2017). GHG emissions from electricity consumption: A case study of Hong Kong from 2002 to 2015 and trends to 2030. Journal of Cleaner Production, 165, 589-598. https://doi.org/10.1016/j.jclepro.2017.07.181

Electricity consumption in cities is steadily increasing. Using a life cycle approach and fuel mix data from power companies’ sustainability reports, this paper analyzes greenhouse gas (GHG) emissions from electricity consumption in Hong Kong. The re... Read More about GHG emissions from electricity consumption: A case study of Hong Kong from 2002 to 2015 and trends to 2030.

Modeling of Monthly Residential and Commercial Electricity Consumption Using Nonlinear Seasonal Models—The Case of Hong Kong (2017)
Journal Article
To, W., Lee, P. K. C., & Lai, T. Modeling of Monthly Residential and Commercial Electricity Consumption Using Nonlinear Seasonal Models—The Case of Hong Kong. Energies, 10(7), 885. https://doi.org/10.3390/en10070885

Accurate modeling and forecasting monthly electricity consumption are the keys to optimizing energy management and planning. This paper examines the seasonal characteristics of electricity consumption in Hong Kong—a subtropical city with 7 million pe... Read More about Modeling of Monthly Residential and Commercial Electricity Consumption Using Nonlinear Seasonal Models—The Case of Hong Kong.

An Exploratory Study of the Mechanism of Sustainable Value Creation in the Luxury Fashion Industry (2017)
Journal Article
Yang, Y., Han, H., & Lee, P. (in press). An Exploratory Study of the Mechanism of Sustainable Value Creation in the Luxury Fashion Industry. Sustainability, 9(4), 483. https://doi.org/10.3390/su9040483

In recent years, increasing numbers of luxury groups have adopted sustainable practices in their supply chains (sourcing, manufacturing, logistics, distribution, servicing, waste and recycling). However, the report from Greenpeace International organ... Read More about An Exploratory Study of the Mechanism of Sustainable Value Creation in the Luxury Fashion Industry.

The Effectiveness of Supply Chain Risk Information Processing Capability: An Information Processing Perspective (2016)
Journal Article
Fan, H., Cheng, T. C. E., Li, G., & Lee, P. K. C. (2016). The Effectiveness of Supply Chain Risk Information Processing Capability: An Information Processing Perspective. IEEE Transactions on Engineering Management, 63(4), 414-425. https://doi.org/10.1109/tem.2016.2598814

To mitigate and respond to supply chain risks, previous research usually views supply chain risk management as the management of various activities concerning risk identification, assessment, mitigation, and responses. While supply chain risk informa... Read More about The Effectiveness of Supply Chain Risk Information Processing Capability: An Information Processing Perspective.

Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective (2015)
Journal Article
Yang, Y., Lee, P. K., & Cheng, T. C. E. (2016). Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective. International Journal of Production Economics, 171, 275-288. https://doi.org/10.1016/j.ijpe.2015.08.006

As an important source of competitive advantage, new service development (NSD) is widely used by service firms for new developments. Since creative ideas are crucial to NSD and service firms commonly involve frontline employees in the process of NSD,... Read More about Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective.

Buyers’ perceptions on the impact of strategic purchasing on dyadic quality performances (2015)
Journal Article
Yeung, K., Cheng, T., & Lee, P. K. (2015). Buyers’ perceptions on the impact of strategic purchasing on dyadic quality performances. International Journal of Production Economics, 168, 321-330. https://doi.org/10.1016/j.ijpe.2015.07.005

Carr and Pearson (1999 J. Oper. Manage. 17 (5), 497–519) find that strategic purchasing has direct and indirect positive associations with buyer financial performance. An important question arises, however, as to whether the impact of strategic purch... Read More about Buyers’ perceptions on the impact of strategic purchasing on dyadic quality performances.

Operational improvement competence and service recovery performance: The moderating effects of role stress and job resources (2015)
Journal Article
Yang, Y., Lee, P. K., & Cheng, T. (2015). Operational improvement competence and service recovery performance: The moderating effects of role stress and job resources. International Journal of Production Economics, 164, 134-145. https://doi.org/10.1016/j.ijpe.2015.03.014

Many scholars and service practitioners perceive service recovery as an important means to retain customer after service failures, but in practice many service recovery efforts are unsuccessful. Studies on service recovery suggest that recovery activ... Read More about Operational improvement competence and service recovery performance: The moderating effects of role stress and job resources.

Joint supply chain risk management: An agency and collaboration perspective (2015)
Journal Article
Li, G., Fan, H., Lee, P. K., & Cheng, T. (2015). Joint supply chain risk management: An agency and collaboration perspective. International Journal of Production Economics, 164, 83-94. https://doi.org/10.1016/j.ijpe.2015.02.021

As supply chain risks refer to the risks transmitted among supply chain members and supply chain management (SCM) is concerned with close collaboration among chain members to enhance the chain׳s overall performance, we argue that we need to use an SC... Read More about Joint supply chain risk management: An agency and collaboration perspective.

Diffusion of ISO 14001 environmental management system: global, regional and country-level analyses (2013)
Journal Article
To, W., & Lee, P. (2014). Diffusion of ISO 14001 environmental management system: global, regional and country-level analyses. Journal of Cleaner Production, 66, 489-498. https://doi.org/10.1016/j.jclepro.2013.11.076

This paper explores the diffusion patterns of the ISO 14001 environmental management system worldwide. By using the data obtained from the ISO Survey of Certifications, the diffusion of ISO 14001 was investigated at global, regional, and country-spec... Read More about Diffusion of ISO 14001 environmental management system: global, regional and country-level analyses.

Market competitiveness and quality performance in high‐contact service industries (2013)
Journal Article
Yee, R. W., Yeung, A. C., Edwin Cheng, T., & Lee, P. K. (2013). Market competitiveness and quality performance in high‐contact service industries. Industrial Management and Data Systems, 113(4), 573-588. https://doi.org/10.1108/02635571311322801

Purpose
The purpose of this paper is to explore conceptually and examine empirically the impact of market competitiveness on employee satisfaction, service quality, and customer satisfaction in high‐contact service industries.

Design/methodology/... Read More about Market competitiveness and quality performance in high‐contact service industries.

The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study (2013)
Journal Article
Yee, R. W., Lee, P. K., Yeung, A. C., & Cheng, T. (2013). The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study. International Journal of Production Economics, 141(2), 452-464. https://doi.org/10.1016/j.ijpe.2011.12.012

High-contact service industries are characterized by close interaction between service employees and customers, and diverse customer needs. Such characteristics pose a great challenge to the delivery of services of superior quality. In this research... Read More about The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study.

Team attributes and performance of operational service teams: An empirical taxonomy development (2012)
Journal Article
Lee, P. K., To, W., & Yu, B. T. (2013). Team attributes and performance of operational service teams: An empirical taxonomy development. International Journal of Production Economics, 142(1), 51-60. https://doi.org/10.1016/j.ijpe.2012.05.005

Teams have been regarded as an integral element of a number of operations management (OM) strategies and many of their related concepts such as group dynamics and people issues are considered important for knowledge of behavioral operations. In pract... Read More about Team attributes and performance of operational service teams: An empirical taxonomy development.