The Importance and Art of Articulating Thanks: Lessons From Non-Governmental Organisations (NGOs) (2016)
Book Chapter
de Quincey, E. (2016). The Importance and Art of Articulating Thanks: Lessons From Non-Governmental Organisations (NGOs). In #FuturePRoof: Edition Two

Thanking helps organisations to build relationships. In particular, charities need to thank as they build up coalitions of interest around issues, and because in many cases they raise income. So what can be learned from some professional thankers, an... Read More about The Importance and Art of Articulating Thanks: Lessons From Non-Governmental Organisations (NGOs).