'Girls Who Do Boys Like They're Girls'? Exploring the Role of Gender in the Junior Management of Contemporary Service Work
(2009)
Journal Article
(2009). 'Girls Who Do Boys Like They're Girls'? Exploring the Role of Gender in the Junior Management of Contemporary Service Work. Gender, Work and Organization, 119 -141. https://doi.org/10.1111/j.1468-0432.2009.00493.x
This article attempts to explain the clustering of women managers at junior managerial grades in the service sector by focusing on the structuring and organization of work in a call centre. The article is based on an ethnography of an organization an... Read More about 'Girls Who Do Boys Like They're Girls'? Exploring the Role of Gender in the Junior Management of Contemporary Service Work.